Privacy Policy
Last Updated: September 1, 2026
Introduction
This Privacy Policy explains how moon-cougar collects, uses, and protects personal information provided by visitors to our website and clients of our television heritage services.
Information We Collect
We may collect the following types of personal information:
- Name and contact details when you submit service requests
- Email addresses for correspondence purposes
- Project details and archival materials you share for evaluation
- Technical data including IP addresses, browser type, and access times through standard web server logs
How We Use Your Information
Personal information collected is used solely for the following purposes:
- Responding to service inquiries and project requests
- Providing archival research and preservation consulting services
- Communicating about ongoing projects and deliverables
- Improving our website functionality and user experience
Legal Basis for Processing
We process personal data under the following legal bases:
- Consent: When you voluntarily submit information through our website
- Contractual necessity: To fulfill service agreements and deliver requested research
- Legitimate interests: To maintain business operations and improve our services
Data Storage and Security
Personal information is stored securely using industry-standard protection measures. We retain data only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law.
Project materials and client communications are stored with appropriate safeguards to prevent unauthorized access, disclosure, or loss.
Third-Party Disclosure
We do not sell, trade, or transfer personal information to third parties. Limited disclosure may occur only in these circumstances:
- When required by law or legal process
- With specialist consultants working on your project under confidentiality agreements
- To archival institutions when necessary for research purposes, with your explicit consent
Your Rights
Under applicable data protection regulations, you have the following rights:
- Access: Request copies of personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal data under certain conditions
- Objection: Object to processing of your personal information
- Portability: Request transfer of your data in a structured format
- Withdrawal of consent: Withdraw consent for data processing at any time
Cookies and Tracking
Our website uses cookies to enhance user experience and analyze site traffic. You can control cookie preferences through your browser settings. For detailed information, please review our Cookies Policy.
External Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites. We recommend reviewing the privacy policies of any external sites you visit.
Children's Privacy
Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware of such collection, we will delete the information promptly.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website with an updated effective date.
Contact Information
For questions about this Privacy Policy or to exercise your data protection rights, please contact us:
moon-cougar
47 Marlborough Street
Edinburgh EH3 8PD
United Kingdom
Email: info@moon-cougar.com
Supervisory Authority
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) or your local data protection supervisory authority.